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J2385 : Lead Test Engineer
Primera is seeking an experienced AI Test Engineer to validate and ensure the quality, reliability, and performance of AI-powered applications, Generative AI solutions, and enterprise automation platforms. The ideal candidate will have strong expertise in software test automation, hands-on experience using AI-assisted testing tools, and a solid understanding of testing AI/LLM-based applications.
The role is responsible for designing and executing functional, integration, API, regression, and automation test strategies while validating AI model outputs for accuracy, consistency, safety, and business requirements. The candidate will work closely with AI engineers, developers, product owners, and business stakeholders to establish quality standards for AI products and enterprise applications.
**Key Skills & Experience:**
- 5+ years of QA and Test Automation experience.
- Hands-on experience with Selenium, Playwright, Cypress, or similar automation frameworks.
- Experience testing AI/Generative AI applications, LLMs, RAG solutions, AI Agents, and chatbots.
- Proficiency in Python, Java, JavaScript, SQL, and API testing.
- Experience using AI tools such as GitHub Copilot, Microsoft Copilot, ChatGPT, Claude, Cursor, or similar platforms for test automation and quality engineering.
- Strong understanding of test planning, defect management, CI/CD pipelines, and Agile methodologies.
- Excellent analytical, troubleshooting, and communication skills.
Healthcare, Epic, HL7/FHIR, or healthcare AI testing experience is a strong advantage.
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J2383 : Sr. Analyst - Security Operations Center (SOC)
• Perform advanced security Operations tasks in SOC
• Well versed with SIEM products – McAfee or QRadar or LogRhythm etc.
• Strong conceptual skills around network security
• Assist on the advanced security incident resolution
• Expert in malware analysis (static & dynamic)
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J2382 : Cybersecurity - Network Security Advisor
• Experience 7 to 11 years.
• Must be able to set up, implement, and maintain Fortigate firewalls, FortiManager, Forti Analyzer, FortiEMS Server & Clients.
• Creates and maintains network documentation and Visio diagrams.
• Responsible for overall network security troubleshooting and support of corporate internal network.
• Strong troubleshooting skills.
• Good understanding of security controls (access control, auditing, authentication, encryption, data integrity).
• Ability to manage and coordinate projects.
• Able to provide expertise and consulting on network security solutions.
• Ability to work on multiple large, highly visible projects simultaneously.
• Ensures network designs are implemented correctly and are being maintained in the appropriate fashion.
• Manages complex trouble tickets to install or assist in installing, upgrade, and maintain existing network security systems and services.
• Focuses on designing, implementing, operating, and maintaining the network security infrastructure
• Point of contact for all escalations and help team to get issues fixed with the help of vendor and internal stakeholders.
• Provide training/Educate fellow engineers on latest market technologies.
• Understanding of key industry and regulatory requirements such as PCI, HIPAA, etc.
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J2376 : Quality Analyst - AR
Good with AR Denial management
Good understanding of the entire RCM cycle to improve the first pass resolution.
Able to deliver effective feedback.
Should be able to identify global trends and patterns.
Good Communication and Interpersonal Skills, Good team Player
4+ years of experience in AR
Minimum 1 year working as Quality Analyst
Good MS Excel knowledge
Min 4Years in AR follow up along with on paper QA, at least graduate in any stream
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J2375 : Support Engineer ~ L2
Skills Needed:
Avaya Communication Manager 6.x,8.x and above.
Avaya System/Session Manager
Avaya AES Server
Avaya IX/Modular Messaging.
Good to Have:
Knowledge of Asterisk Server
Knowledge of CISCO CUCM
SIP
Responsibilities:
Incident (Sev 1, 2, 3, and 4) resolution: update the tickets with up-to-date details and a summary.
Coach/mentor L1 team members.
Escalate Sev 1/2 incidents to the L3 team as and when necessary, or work with the vendors (like Avaya, Carriers, etc.) for resolution if instructed by the Engineering Team.
Plan, coordinate, & execute any tasks, like changes/upgrades to the current infrastructure, and communicate regularly with the concerned stakeholders.
Execute the changes without any mistakes.
We are working on the backups of all Avaya devices.
Working on escalated tickets.
Creating and maintaining hunt groups, VDNs, vectors, EC500, etc. in the existing system.
Should be doing the troubleshooting for any multiuser issues, like trunk down, unable to make calls by multiple users in a location.
Manage and create login ID, splits, and skills.
Working on or troubleshooting the alarms on the system.
Maintaining the database related to Avaya BP details, site contact details, and service provider details.
Working on CDR requests.
Should be able to coordinate between groups for the deployment of hardware (like phones) and software (like CMS supervisors and Onex softphones) and assist the user with the programming of the same.
Tickets queue management.
Shift handover.
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